Our Team

ALL AGES, DIVERSE AND SERVICE-ORIENTED

The Humboldt Forum Service Gesellschaft employs people with over 30 different native languages. The employees are between 17 and 73 years of age and come from various backgrounds and life paths. They all represent the Humboldt Forum and its values, making it a place of exchange and diversity in practice. Together, the teams enable all visitors a safe and pleasant stay at the Humboldt Forum.

The administration team takes care of all matters concerning the employees’ work schedule, wages, workplace safety and training. Personal concerns can be addressed directly during regular office hours. The works council and the representative body for employees with disabilities are also available for questions.

Although the daily tasks of the teams vary, they share a common passion for working with people. Alongside their strong focus on visitor service, the staff stand out for their professionalism, attentiveness and openness – also towards each other. To ensure a good working environment, the teams have agreed on a set of guiding principles for working together.

1 / 11

Selling tickets at the ticket counter

2 / 11

Taking care of booking requests

3 / 11

Scanning tickets

4 / 11

Visitor services in the museum gallery

5 / 11

Safeguarding the collection

6 / 11

Working in a Team

7 / 11

Taking care of the Cloakroom

8 / 11

Stay on top of things

9 / 11

Providing information on the diverse programm

10 / 11

Our Administration team

11 / 11

The heads of the service departments

1

11

Friedrun Portele-Anyangbe

CEO since 2022
Humboldt Forum Service GmbH

Friedrun Portele-Anyangbe, historian and scholar of Jewish studies with a background in intercultural training, previously worked for many years in education and mediation at the Deutsches Historisches Museum and has also worked as a freelance consultant for museums and cultural institutions on accessibility and diversity. At the Stiftung Humboldt Forum im Berliner Schloss, she serves as the Accessibility and Inclusion Officer.

Markus Schmitz-Peiffer

CEO since 2019
Humboldt Forum Service GmbH

Markus Schmitz-Peiffer, a trained businessman with a degree in publishing studies and art history, has been involved in the company’s development since the very beginning. Previously, he held a senior role in overseeing major events like the German Evangelical Church Assembly in Berlin and was TV production manager for various large-scale music events, such as the Echo Music Award and the Carreras Foundation Gala.